Help center
How can we help you?
Find answers about your ARETE sneakers, orders, sizing, shipping and returns. We’re here to make every step of your experience simple.
REAL PEOPLE. REAL SUPPORT.
EXPLORE SUPPORT TOPICS
Find what you need.
Quick access to answers and information about your ARETE experience.
Size Guide
Find your perfect fit with our size chart and measuring guide. View Guide →
Orders & Shipping
Learn about order confirmation, dispatch, shipping and delivery details. View Info →
Returns & Refunds
Understand our return, exchange and refund process. View Policy →
FAQs
Find answers to common questions about our sneakers, orders and payments. View FAQs →
ORDER ASSISTANCE
Track your order.
Your order is on its way. Once your order has been dispatched and a tracking ID is generated by our courier partner, you’ll receive your tracking details via email or SMS.Use the tracking ID on the courier partner’s website to follow your shipment.
Popular questions
Quick answers for Common questions.
View all FAQs →
Placing an order with ARETE is simple.
Browse our collection, select your preferred sneaker design and choose your size. Add the product to your cart and proceed to checkout. Enter your delivery details, select an available payment method and confirm your order.
Once your order is successfully placed, you’ll receive an order confirmation.
Once your order has been dispatched, our courier partner will generate a tracking ID or AWB number.
We’ll automatically share your tracking details with you so you can follow your shipment through the respective courier partner’s official tracking page.
We want you to feel confident about your ARETE purchase. If you have any concerns about your order or wish to request a return or exchange, please contact our support team.
Our team will guide you through the process in accordance with our return and exchange policy.
You can choose from the payment methods available at checkout. All available payment options will be displayed before you confirm your order.
ARETE sneakers are currently available in UK sizes 6, 7, 8, 9 and 10.
We recommend checking the size information on the individual product page before placing your order to help you find your preferred fit.
If you need to make changes to or cancel an order, please contact our support team as soon as possible.
We’ll check the current status of your order and let you know whether the requested change or cancellation can be accommodated.
Still need a hand?
Our team is here to help.
Find answers to common questions about orders, sizing, shipping, returns and more.
Email Us
support@areteshoe.in
We usually reply within 24 hours.
Chat on WhatsApp
+918506835882 Mon-Sat, 10Am-7PM(IST)
